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Frequently Asked Questions (FAQs)

How do I access the eBooks after purchase?

Once your purchase is complete, you'll receive an email with a download link. Click on the link to download your ebook bundle directly to your device. If you don’t receive the email, please check your spam/junk folder or contact our support team for assistance.

What formats are the eBooks available in?

Our ebooks are available in universally compatible format (PDF). These formats work seamlessly on most devices, including smartphones, tablets, e-readers, and computers.

Can I download the ebooks on multiple devices?

Yes, you can! The download link allows you to access your ebooks on multiple devices. However, for security reasons, the number of downloads per link may be limited. If you encounter issues, contact our support team to reset your link.

I accidentally deleted the download email. Can I still access my eBooks?

No problem! Log in to your account on Edofy and navigate to your order history to re-download your ebooks. If you checked out as a guest, reach out to us with your order details, and we’ll help you regain access.

Do you offer refunds if I’m not satisfied with the eBooks bundle?

We strive to ensure every customer is satisfied. Due to the nature of digital products, we don’t offer refunds once a bundle is downloaded. However, if you encounter any technical issues or believe the product isn’t as described, please contact us, and we’ll work towards a resolution.

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